We're Here to Help — CRM · LMS · Health

How Can We Help You?

One support center for every Apsys product. Find your product below, browse frequent questions, or write to a real person — we answer within one business day.

Response within 24 hours
English · Russian · Uzbek
Answered by the people who build it

Pick Your Product

Each product has its own team behind it. Choose yours and we'll route you to the right people.

Apsys CRM

Contact center & CRM support

For administrators, supervisors, and operators running Apsys CRM on their own servers.

  • Installation, deployment & updates
  • Campaign sync & core API connection
  • Users, roles & access questions
  • Monitoring & workforce analytics
  • Branding & theme configuration
Get CRM help →
Apsys LMS

Learning platform support

For students, publishers, and organization admins on the Apsys LMS platform.

  • Account access & sign-in issues
  • Enrollment, payments & courses
  • Publisher dashboard & content upload
  • Organization admin & team training
  • Quizzes, progress & certificates
Get LMS help →
Apsys Health

iOS app support

For iPhone users of Apsys Health — permissions, data questions, and feedback.

  • Apple Health permissions & setup
  • Missing data or empty screens
  • Understanding your Recovery score
  • Sleep detection & Watch questions
  • Privacy & on-device data questions
Get Health help →

What Do You Need Help With?

Common areas we help with every day — mention the topic in your message and it reaches the right person faster.

Getting Started

First steps with any Apsys product — setup, onboarding, first sync, first course, or first Recovery score.

Account & Access

Sign-in problems, password resets, locked accounts, roles and permissions across CRM and LMS.

Billing & Licensing

LMS course payments, CRM deployment agreements, invoices, and enterprise questions.

Technical Issues

Errors, sync failures, slow pages, or anything that looks broken — include a screenshot if you can.

Data & Privacy

How your data is stored, exports, retention, on-device privacy in Health, and security questions.

Feature Requests

Ideas and suggestions go straight to the product teams — many shipped features started as user requests.

Frequently Asked Questions

The questions we hear most often, across all three products.

How fast do you respond to support requests?

Within one business day for all requests. Critical incidents for CRM deployments — a floor that can't work — are prioritized and handled first.

Can Apsys CRM really run fully on our own servers?

Yes. One Windows server (4 CPUs, 6 GB RAM) runs the app and the PostgreSQL database together. The build is self-contained — nothing else needs to be installed — and it can operate without internet access.

Do you charge per operator seat in Apsys CRM?

No. There are no per-user or per-month license fees. You host it, you add as many operators, supervisors, and admins as you need.

I can't sign in to Apsys LMS — what should I do?

First try the password reset on the sign-in page. If you signed up with Google, use the Google button instead of email + password. Still stuck? Write to us with the email you registered with and we'll restore access.

Why is my Recovery score missing in Apsys Health?

The score needs enough history to build your personal baselines. It works without an Apple Watch, but if too little data is available for a day, the app deliberately shows no score instead of guessing. Keep Apple Health permissions on and give it a few days.

Does Apsys Health upload my health data anywhere?

No. All analysis happens on your iPhone. The app has no servers, no account, no analytics SDK, and no ads — there is no networking code in it at all.

Still stuck? We've got you.

Write to us in English, Russian, or Uzbek — a real person from the product team will answer.

Tell Us What Happened

The more detail you share — product, what you expected, what you saw — the faster we can fix it.

Email Us

support@apsys.uz

Visit Us

Tashkent, Uzbekistan

Call Us

+998 90 123 45 67